City Hall

City Hall
191 Main Street
New Martinsville, WV 26155


City Hall

City Hall
191 Main Street
New Martinsville, WV 26155




Monday-Friday8:00am to 4:30pm

City Recorder's Office

As City Recorder, it is my honor to welcome you to the City of New Martinsville. My team and I are happy to guide you to the appropriate department to meet your needs. We can also provide general information about our wonderful City.

The responsibilities of the City Recorder include handling all of the daily financial transactions for all departments within the City. We maintain building permits, city licenses, B&O tax, applications for employment and the municipal utilities office. We also handle the City’s accounts payable, payroll, employee benefits and many other tasks.

My team and I are here to help you make the most of the opportunities within the City of New Martinsville. Please feel free to contact me or a member of my team.

Kim Whiteman
City Recorder


Jessica Riggenbach
Accounts Payable
JoAnn Hommer
License & Tax Clerk
Michelle Starkey
Patricia Wade

Utilities Office


Pay Utility Bill

The New Martinsville Municipal Utilities Office works hard to make paying your bills fast and easy by offering several payment options.

When paying by check, please make payable to "Municipal Utilities".

Pay in Person

Our office is located in the Municipal Building at City Hall. Our office hours and address are are the top of this page. We accept cash, check, money order or credit/debit card for payments.

After Hours Drop Box

We have an overnight drop box available near the New Martinsville Public Library on Martin Avenue. It is a white mailbox and is accessible as a drive up for most vehicles, and the drop slot opening is no touch. We accept check or money order only at this drop box. No cash.

Mail Payment

Payments may be mailed to our office for processing at:

Municipal Utilities
195 Main Street
New Martinsville, WV 26155

We only accept check or money order through the mail. No cash.

Direct Payment via ACH

You may sign-up for direct payment using your checking account. There is no fee for this payment option, and your bill can be paid automatically each month.

Please use the following button to download the ACH Direct Payment Via ACH form. Fill out the form and submit to the Municipal Utilities Office inside City Hall.

Pay Online

We offer an online payment option for your utilities bill. Payment services are provided by Payment Service Network Inc. Signing up is quick and easy, and with an account you may view or pay your utilities bill using a credit card.

There is no fee to sign up for online payments, an account is required to view your bill online.

Utility Rates & Fees

We accept cash, check or money order. When paying by check if check is returned for non-sufficient funds there is a $25.00 NSF Fee.

Bills are mailed out on the last business day of every month and are due by the 20th of each month. If payment is delinquent there is a 10% penalty applied to the bill. Once customer is delinquent they will be considered in a termination status.

If customer fails to pay and services are discontinued for non-payment a reconnection will be applied. See Reconnection Fees section below.

New Customers

For customers signing up for new service, please come into our office and bring the following information:

  • Photo ID
  • Copy of Lease or Rental Agreement if renting
  • Copy of Deed stating ownership if buying
  • Deposit Fee to start your service

Deposit Fees

New customers must pay a deposit fee to have services turned on. We accept cash, check or money order. Here are the Deposit Fees for utilities services:

Residential Electric$100.00
Business Electric$150.00
Residential Water$55.00
Business Water$100.00
Residential Sewer$80.00
Business Sewer$100.00

Reconnect Fees

If customer fails to pay and services are discontinued for non-payment the following fees will be applied:


Tap Fees

When installing water or sewer taps a fee is required. We accept cash, check or money order.

Water Tap Fees:
Up to 1 inch$150.00
2 inch$450.00
3 inch$750.00
4 inch$1500.00
6 inch$3000.00
Sewer Tap Fee$350.00